Legal
SMS Terms and Conditions
Effective date: September 26, 2026
Kline SMS is an optional text-messaging program sent and operated by Kline Labs, Inc. These terms apply when you enroll in or communicate with Kline SMS.
Messages you may receive
Kline SMS may provide:
- Kline account notifications
- Demo scheduling and coordination
- Service-related notifications
- Two-way customer-support messages
- Responses to requests you initiate
Participation and frequency
Participation is voluntary. Consent to receive SMS is not a condition of purchasing goods or services. Message frequency varies based on your requests and your relationship with Kline. Message and data rates may apply.
Stopping or restarting messages
Reply STOP to unsubscribe. After opting out, reply START to resubscribe. Reply HELP for assistance, or email support@getkline.com. Kline will honor supported opt-out requests and may send a final confirmation that your opt-out was received.
Delivery and availability
Delivery depends on carrier availability and network conditions. Carriers are not responsible for delayed or undelivered messages. Kline may modify, suspend, or discontinue Kline SMS at any time. You are responsible for providing and maintaining an accurate mobile number and for notifying Kline if that number changes.
Privacy and sensitive information
Kline's Privacy Policy explains how we handle mobile information and SMS consent. Do not submit patient names, medical details, protected health information (PHI), or other sensitive health information through Kline's public website forms or SMS-consent flow.
Contact
For Kline SMS or customer-support questions, contact support@getkline.com.
Kline Labs, Inc.
getkline.com