Legal

Privacy Policy

Effective date: September 26, 2026

Kline Labs, Inc. (“Kline,” “we,” “us”) operates the website at getkline.com. This Privacy Policy explains what information we collect through the website, how we use it, and the choices you have.

This policy applies to the Kline website only. It does not cover the Kline product or platform, which is governed by separate agreements with our customers.

Information we collect

When you interact with our website, we may collect the following:

  • Information you provide when you submit a form, such as your name, work email, phone number, practice name, role, and practice management software.
  • Usage data collected automatically, such as pages visited, browser type, device type, referring URL, and approximate location based on IP address.

Do not submit patient or health information

Our website forms are not designed to collect patient names, medical records, protected health information (PHI), or other sensitive health data. Please do not include any such information in form submissions or emails sent through this website.

How we use information

We use the information we collect to:

  • Respond to demo requests and inquiries
  • Communicate with you about Kline
  • Understand how visitors use our website so we can improve it
  • Comply with legal obligations

We do not sell your personal information.

Mobile Information and SMS Consent

If you provide a mobile number and expressly opt in to receive text messages from Kline, we use that number to send the messages you requested and provide related support. Mobile information may include your name, mobile number, consent status, consent source and language version, and the date and time of your consent or opt-out.

Providing a phone number alone does not constitute SMS consent. Consent requires a separate affirmative action, such as selecting an unchecked SMS-consent checkbox. We may retain consent and opt-out records to honor communication preferences and demonstrate compliance.

We do not sell or share mobile phone numbers, SMS opt-in data, or SMS consent with third parties or affiliates for their marketing or promotional purposes. We may disclose information to service providers that help us deliver messages, but only as necessary to provide those services on our behalf. SMS opt-in data and consent are excluded from all other data-sharing provisions in this Privacy Policy.

You can withdraw SMS consent by replying STOP or request help by replying HELP. For SMS and customer-support questions, email support@getkline.com. For privacy questions, email privacy@getkline.com.

Cookies and analytics

We may use cookies, pixels, or similar technologies to understand website traffic and usage patterns. This may include third-party analytics services. You can control cookies through your browser settings.

Service providers

We may share information with service providers who help us operate the website, process form submissions, send email, or analyze usage. These providers are authorized to use your information only as needed to provide services to us.

Data retention

We retain information for as long as reasonably necessary to fulfill the purposes described here, unless a longer retention period is required by law.

Security

We use reasonable measures to protect the information we collect. However, no method of transmission or storage is completely secure.

Your choices

You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you. Email us at privacy@getkline.com.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date at the top of this page.

Contact

If you have questions about this Privacy Policy, contact us at privacy@getkline.com.

Kline Labs, Inc.
getkline.com