Join Kline
Come multiply the world's capacity to care.
The world needs far more care than healthcare can deliver with the systems it has today.
Healthcare's best people are already working at their limits. Yet too much of their time and attention is consumed by the enormous operational effort required to make care happen.
Kline is building intelligent systems that take on that work — so healthcare organizations, and the people inside them, can care for dramatically more people.
By Satish Boppana, Founder
Care is surrounded by work.
Every hour of care depends on countless actions happening around it: helping patients find and access care, coordinating appointments, verifying eligibility, moving referrals and authorizations forward, completing documentation and claims, and ensuring every necessary next step happens.
Today, that work is scattered across people, phone calls, inboxes, forms, and disconnected software. Healthcare's systems record what happened, but rarely take responsibility for what must happen next.
Close to a quarter of U.S. healthcare spending — on the order of a trillion dollars a year — goes to this work, not to care.
When the work breaks down, care breaks down with it. Patients wait or disappear. Clinicians lose the hours they went into medicine for. Available capacity goes unused.
Healthcare does not lack effort. It lacks systems capable of carrying the work.
For the first time, we can build them.
AI makes a new kind of healthcare infrastructure possible: intelligent systems that communicate, coordinate, take action, and follow through until the work is complete.
Not to replace the people who care for us. To multiply what they are capable of.
We are starting with dental.
Today, Kline answers calls, books appointments directly into the practice's system, fills cancellations, and brings overdue patients back into care.
But scheduling is only the entry point. From the dental front office, we will expand into the operational work surrounding every patient and practice. From dental, we will expand across healthcare.
Big missions are earned one reliably completed workflow at a time.
Come build it with me.
For more than two decades, I've worked on the two problems Kline brings together: communication and operations — from helping organizations reach the people they serve at Constant Contact, to building back-office systems for Morgan Stanley that simply had to work.
Kline is early. The people who join now will shape the product, the company, the category, and the culture. We have to build systems that understand messy human conversations, navigate fragmented legacy software, act safely when uncertain, and earn healthcare's trust.
I'm looking for exceptional people who want to do the best work of their lives on something that matters.
If “multiply the world's capacity to care” makes you feel something, let's talk.
Multiply the world's capacity to care.
Administrative share of U.S. healthcare spending: JAMA, 2021.